Back to home

Mayna AI Privacy Policy

Last revised on June 8, 2026

This Privacy Policy describes how Mayna AI ("Mayna", "we", "us", "our") collects, uses and discloses information about you when you use our website at https://mayna.ai and the tools, services, features and functionality offered on or through our website, including our generative artificial intelligence platform (collectively, the "Services"). For the purpose of this Privacy Policy, Mayna is the data controller for your information, and "you" and "your" means you as the user of the Services.

Please read this Privacy Policy carefully. By using any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Services.

1. Changes to this Privacy Policy

We may modify this Privacy Policy from time to time, in which case we will update the Last Revised date at the top of this Privacy Policy, post the updated version on our Services and take any other steps required by applicable law. If you do not agree to any updates to this Privacy Policy, please do not continue to use or access the Services.

2. Collection of Information

When you use or access the Services, we collect certain information about you from different sources.

Information You Provide to Us

  • Contact information, such as your name, email address and company name.
  • Account and profile information, such as username, password and profile image.
  • Payment and subscription information processed on our behalf by payment providers, including subscription tier and transaction history.
  • Your content, such as text prompts, voice or audio uploads, generated outputs, metadata and feedback.
  • Any information you choose to provide when communicating with our team.

Information Collected Automatically

We, and third parties on our behalf, may automatically collect information about interactions with the Services and emails using cookies, pixels and other tracking technologies.

  • Device details such as OS, browser, IP address, language and device type.
  • Location details such as approximate location and precise location if you provide permission.
  • Usage details such as page views, clickstream data, session times and logs.

Information from Other Sources

  • Information from login partners like Google, GitHub and Microsoft to support account access.
  • Information from social platforms if you interact with us there.

3. Use of Information

  • Provide, operate and improve the Services and generate outputs.
  • Personalize your product experience and remember preferences.
  • Protect service security and prevent abuse, fraud or illegal activity.
  • Perform research, analytics and feature development.
  • Communicate with you for support, service notices and product updates.
  • Comply with legal obligations and enforce service terms.

We may aggregate or de-identify information and use it for lawful business purposes.

4. Disclosure of Information

  • To vendors and service providers who help us run our platform.
  • When you direct us to share data, including through login integrations.
  • To affiliates within our corporate group.
  • As part of a merger, financing, asset sale or similar business transaction.
  • To legal, accounting or insurance advisors.
  • For legal, regulatory and security purposes, including law enforcement requests where required by law.

5. Cookies and Other Tracking Technologies

When optional analytics are configured, they load only after you allow them. You can change your choice using Privacy choices. We use page and product-action events to understand site performance; passwords, API keys, contact form contents and conversation transcripts are not included in those events. Enquiry details are stored so our team can respond, including when email delivery is temporarily unavailable.

We use cookies and related technologies to improve product performance, analytics and user experience. You can control cookies in your browser settings, but disabling them may affect certain Service functionality.

6. Social Features

Some features may connect to third-party services and social platforms. If you use these features, those third parties may collect or use information according to their own terms and privacy policies.

7. Third-Party Websites and Materials

Our Services may link to websites or services not controlled by Mayna. We are not responsible for their content, security or privacy practices.

8. Children's Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from children. If we learn that such information has been collected, we will take commercially reasonable steps to delete it.

9. Data Security

We use reasonable technical and organizational measures to protect your information. However, no transmission or storage system is guaranteed to be fully secure.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at security@mayna.ai.